Shipping policy

WE DO NOT GUARANTEE ESTIMATED SHIPPING TIME.

• 99% of all orders are shipping within 1 business day.
• 95% of orders arrive within the estimated shipping time.

- Items lost by the Shipping Carrier will be 100% refunded within 7 Business days of the tracking number link indicating the item has not moved for 7 business days,  "arriving late" for 7 business days, "In transit" for 14 Business days, or any other reason the item was not delivered indicated by the tracking number within 7 business days. In the case the item lost in shipping, we will file an insurance claim on the customer's behalf, but the refund will be issued as soon as 7 business days have passed by without shipment progress.

- Items marked as delivered by the shipping carrier are no longer our responsablility. If the item was marked delivered, but it was not delivered, let us know and there is a chance that the item may be delivered the next day, or the carrier held onto the package. If the item is claimed to be not delivered when the tracking number indicates delivered, no refund will be issued. In the case that the item was shipped to the wrong address because the customer provided an incorrect shipping address, the shipping costs of sending the package to the first address and second address will be invoiced to the customer. If the customer does not agree to pay the invoice for the first shipping label, then the cost amount for the shipping label will be deducted from the refunded amount. If the customer still wishes to purchase the item, they need to update their address before we will send them the item. 

All Items Marked "Delivered" by their tracking number are no longer our responsibility. We are not responsible for misuse, abuse, or whatever you all do with the item. You are responsible for your safety.